Teambuilding_FHN develops stably after first 3 quarters of 2019

fhn 1.3
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Last weekend, FHN.BOM had a Quarterly meeting and Teambuilding event to strengthen their cohesion in Ha Long.

The meeting lasted 6 consecutive hours as the BOM reviewed the results of the past 3 quarters and offered acceleration plans for the 4th quarter – the last quarter of the year. The contents included: Delivery situation, Operation report of PMO, DCS, BA; Human Resources and Finance Report, and Summary of the general situation of the unit.

Regarding the Delivery situation, by September, all KPI indicators of FHN are in good condition, meeting the set targets. Although there are still some red alert projects that need to be closely followed, in Q3, Delivery indicators such as Customer Complain, CSS, Leakage, and EEi are good. The number of projects with issues decreases, most of which are following the right process.

The financial indicators of the unit as of September exceeded the plan thanks to good delivery activities and improved project productivity.

In terms of human resources, despite the change in number due to the separation of 2 BUs (FMS and DPS), the current number of FSU employees remains at 2600 employees, the overall situation is stable. Turnover rate is well controlled in Q3 and forecasted for the last months of the year.

Regarding the operation of DCS, the spearhead Technology unit of FHN, in the first 9 months of the year, the DCS SA team has been active in supporting BizDev and and whales projects as well as developing technology segment. Not only suggesting new system design solutions for projects, SAs are also directly involved in presenting competencies, approaching the building of CTO group for customers, and rebuilding some systems. Along with supporting system redesign and solving difficult issues for 7 typical whales projects of FHN, DCS also consults many other large and small projects in the unit. With the strong operation of DCS, FHN technology fields have also been developed: Cloud base (AWS, Azure); Java Spring Based, Frontend based with ReactJS, Computer Vision…

There are two typical products that FHN have been building. First is the core model for predicting turnover rate (Churn Prediction – FutureHR). The accuracy is approximately 60% on the set list, successfully accepted by the sponsor (CPD – Ms. Tu Huyen). The next one is a core model for Liver Cancer Early Screening Application. Outputs of the project will include: Data Training, paper course (paper), and early screening model.

One of the most important and special units of FHN is the BA team – this unit also operates strongly and brings great value to the organization, providing BA services for the entire FHN with standards quality equal to 200% of FSOFT, contributing to improving 50% of BA productivity. Currently, BA is aiming to build a team of 150 members in the coming time in order to meet the growth rate of the FSU.

As one of the leaders who participated enthusiastically in teambuilding games, Mr. TienPN shared: “It was a trip full of laughter and cordiality like there was never any distance between all the FSU units. No more chaos in work, no worries in life, only brothers, sisters, friends, and feelings that last forever. Hopefully with these good feelings, we will bring FHN together to grow even stronger!”

Cucumber_FPT Software

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