Job Description
Roles and Responsibilities:
- Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management
- Improve operational efficiency via use-case definition with the Automation Engineer
- Support Group Technical Risk to ensure compliance to all security requirements and standards
- Support of non-standard cloud services that might not be covered in AIA service provider contracts
- Communication with stakeholders including but not limited to local Business Units, Risk, Audit, IT, Corporate Security, Human Resources and communication at all levels within key vendors including Microsoft, AWS, Ali-Cloud and cloud managed service providers (IBM and BT)
- Excellent command of spoken and written English to allow communication with all levels of stakeholders
Job Qualification
- 5+ years relevant experience in Cloud Engineering / Support role
- Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
- Proven experience plus relevant professional certifications (Azure, AWS etc)
- Experience with Microsoft PowerShell
- Hands-on experience with Azure Kubernetes Service (AKS)
- Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following – Terraform, Ansible, Saltstack, Chef/Puppet)
- Ability to define use-cases for automation and service improvement
- Practical experience of supporting Enterprise Public Cloud Services and automation
- Life insurance experience within a regional or multinational scope will be an advantage
- Experience within a decentralized organization, preferably within the Group unit
- Sound understanding of IT operating model design and best practices
Special skills:
- Ability to demonstrate independent leadership, judgment, and decision making
- Ability to adjust to multiple and changing priorities, remaining flexible and open
- Ability to create and maintain cooperative working relationships with internal and external stakeholders of peer levels
- Analytical and communication skills to understand business context; and enquire, counsel, and present solutions in an understandable and simple manner.
- Be a self-starter and possess the confidence and skills to operate well within a team of highly skilled peers.
Contact
Interested candidates should click Apply button to submit a completed Curriculum Vitae/ Resume and Cover Letter to:
Recruitment Department – FPT Software Workforce Development
Email : [email protected]