Job Description
• Be representative of company for delivery activities of software development projects
• Define and manage working process, model between client, onsite, offshore team
• Transfer and manage project scope, requirement; deliverables; acceptance criteria… to onsite and offshore team
• Communicate directly with clients regularly to ensure satisfaction with assigned resources and project progress
• Be responsible for coordinating interaction between the offshore team, other departments and clients to solve issue/problem in project.
• Organize committee meetings with onsite-offshore-customer
• Coach, mentor, motivate and supervise onsite members and contractor• Define/Review improvement plan, tracking improvement activities of customers
• Define resource plan; manage short/long term resource
• Escalate to higher management level to predict risk and solve issues if out of control