Job Description
Essential Functions and Responsibilities
Unit testing:
- Review individual tickets.
- Test tickets to ensure ticket goal is resolved and that the fix/enhancement is working as intended.
- Ensure that the fix/enhancement being tested is thoughtful and scalable.
- Ensure that the fix/enhancement complies to regulations and to
- BeSmartee’s internal policies and procedures.
- Engage the software developer for bug fixes and modifications where applicable.
- End-end testing:
- Ensure that the fix/enhancement maintains overall integrity of BeSmartee’s products.
- Ensure that the fix/enhancement move BeSmartee’s software products forward as an overall compelling solution.
- Design, execute and maintain automated continuous testing on multiple environments.
- Create test plans, test files, and scripts for unit testing.
- Document all testing results.
- Manage the overall schedule, internal and external resource coordination, requirements and communications and problem resolution for all software testing.
- Support the Client Success Manager(s) with support tickets as required.
- Identify areas in which the product can be improved to better serve clients’ needs.
- Develop and maintain a working knowledge of all BeSmartee applications.
- Communicate any technical issues, customer complaints, or potential new client projects to management.
- Continuous focus on reducing/condensing software testing including time and resources required, through systems process improvements and automation.
- Provide product, infrastructure, business process and staffing recommendations to executive leadership.
- Perform other duties as assigned.
Requirements/ Desired skills and experience
- 2+ years of well-rounded software testing experience in positions of increasing responsibility.
- Ability to execute quickly in a start-up environment and build structure vs. having structure provided.
- Good written and verbal communication skills.
- Ability to successfully manage software testing across different clients, products and environments simultaneously.
- Ability to influence, establish relationships, and continually manage clients’ expectations at all levels, including senior management and C-level.
- Analytical skills and data-orientation in decision making.
- A positive, proactive mindset, combined with excellent prioritization, task management, and organizational skills.
- Demonstrated ability to build strong, trusted relationships with colleagues.
- Do not have to be a software developer, but be able to understand code, databases, SDLC (software development life cycle) and related software developer skills.
- Ability to perform software configurations.
- Ability to design process maps and workflows.
- Ability to write business requirements documents (BRD)
Benefits
- Be part of our hugely international environment; we are currently working with the Global customers, where you can have many opportunities to working oversea.
- Competitive salary package based on skills and experience.
- Relocating package: Up to 100M (for senior candidates from Hanoi/HCM.C to Danang)
- Signing Bonus up to 50M
- No Probation
- 4% Loan Interest Rate Support
- A slot to buy FPT Plaza Apartment at promotion price (14.8M/m2)
- We create great teams and take very good care of them;
- Great opportunity to grow with the company;
- Frequent staff activities and company parties;
- Awesome social events and parties for employees;
- Wear what you want, be your unique self at work;
- Working type: at the office (Danang, Vietnam)
Contact
Interested candidates should click Apply button to submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development
Contact Person : Mrs. Hoang Le My Hanh
Email : [email protected]