MS 365 Support Engineer – Signing Bonus Up to 25M – NO PROBATION

Full Time
  • Post Date: August 18, 2021
  • Apply Before: October 31, 2021
Job Description

Responsibilities/ Daily tasks you will take care:

  • Working on the customer’s MS 365 system for operation & maintenance
  • Provide customer facing product engineering support for Office 365
  • Provide real time client support for faster resolution of cases
  • Conduct research on complex cases, validates cases and contributes to knowledge management initiative
  • Administration, support, and configuration of MS Office O365 for user
  • Troubleshoot various Office 365 issues including connectivity and mobility
  • Technical support for issues related to O365
  • Creating routine task guidelines and training for other members
  • Support Objects : Teams, Yammer, EXO, SPO, OneDrive, Outlook, Outlook on the web, Microsoft Azure AD, Microsoft Intune, …

Requirements/ Desired skills and experience:

  • College graduated or higher in computer Science, IT, Engineering or related fields
  • At least 2+ years of professional IT experience :
  • With solid Infra background, strong understanding of servers, Azure Active Directory or AD, and the like
  • With O365 skills and experience (MS admin portal)
  • With share point skills
  • Proficient in MS Exchange and two or more O365 technologies
  • Automate and customize scripts using power shell.
  • Help desk experience and ability to provide technical and end-user support
  • Good in English is plus
  • MS Certification is plus
  • ITIL process knowledge and experience is plus.

Benefits:

Be part of our hugely international environment; we are currently working with the Big customer, where you can have many opportunities to working oversea.

  • Competitive salary package based on skills and experience. We create great teams and take very good care of them;
  • Great opportunity to grow with the company;
  • Frequent staff activities and company parties;
  • Awesome social events and parties for employees;
  • Wear what you want, be your unique self at work;
  • “FPT care” health insurance provided by AON and is exclusive for FPT employees;
  • Annual Summer Vacation: follows company’s policy and starts from May every year;
  • Be supported when moving from HCM/ HN / other cities to Danang city (~ 100M VND) (for senior developer);
  • Be supported preferential buying  an apartment of FPT Plaza (for senior developers) ;
  • Work Permit, Health Insurance and Relocation Assistance will be provided for expats.

Contact

Interested candidates should click Apply button submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development

Contact Person     : Mrs. Hoang Le My Hanh 

Email                        : [email protected]