Project Manager (Magento Framework/ E-Commerce)

Full Time
  • Post Date: June 30, 2020
  • Apply Before: December 31, 2020
Job Description

Responsibilities/ Daily tasks you will take care:         

  • Manages customer expectations;
  • Makes sure that support teams are meeting the goals and expectations that have been set with the customer;
  • Takes ownership, reports and resolves any issues caused by the software product support team;
  • Participates in reviewing processes and workflow to diagnose areas for improvement;
  • Works with all parties involved on escalated customer support issues;
  • Assists in training of new processes, procedures, and tools;
  • Builds and sends updated reports to management team as required;
  • Handles, monitors, coordinates, and manages all escalated cases;
  • Proactively proposes improvement plans where gaps are noticed.

Requirements/ Desired skills and experience:   

  • Advanced knowledge of Project management;
  • Experience with complete Agile process;
  • Having experiences with E-Commerce and Magento are plus points;
  • Fluent in English communication;
  • Having E-Commerce/ Magento experiences is plus point.


Be part of our hugely international environment; we are currently working with the Big customer, where you can have many opportunities to working oversea.

  • Competitive salary package based on skills and experience. We create great teams and take very good care of them;
  • Great opportunity to grow with the company;
  • Frequent staff activities and company parties;
  • Awesome social events and parties for employees;
  • Wear what you want, be your unique self at work;
  • “FPT care” health insurance provided by AON and is exclusive for FPT employees;
  • Annual Summer Vacation: follows company’s policy and starts from May every year;
  • Be supported when moving from HCM/ HN / other cities to Danang city (~ 100M VND) (for senior developer);
  • Be supported preferential buying  an apartment of FPT Plaza (for senior developers) ;
  • Work Permit, Health Insurance and Relocation Assistance will be provided for expats.

CONTACTInterested candidates should click Apply button submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development

Contact Person         : Ms. Phan Ngoc Do Quyen 

Email                         : [email protected]