Sales Support Specialist (Digital Products)

Job Description

• Provide the global sales teams with product information to support customer engagement activities
• Monitor sales pipeline through sales tracking tools and report progress to management
• Define and deliver sales KPIs and targets for each product
• Work with account managers to create and implement targeted sales strategies
• Keep up with new product launches and make sure the sales team is up to date with product information
• Provide excellent customer service by staying on top of customer proposals and requests
• Identify where improvement is needed in sales practices and make suggestions for improvements

Job Qualification
• 1-2 years of experience in sales, marketing of customer support
• Working knowledge of customer relationship management software and data analysis
• Excellent motivational skills and works well with a team but also able to work alone
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize
• Knowledge of sales practices and the most efficient customer service techniques
• Ability to interpret sales metrics and perform data entry

Benefit
• “FPT care” health insurance provided by AON and is exclusive for FPT employees.
• Annual Summer Vacation: follows company’s policy and starts from May every year
• Salary review once a year or on excellent performance
• International, dynamic, friendly working environment
• Annual leave, working conditions follow Vietnam labor laws.
• Other allowances: lunch allowance, working on-site allowance, etc.

Contact
Interested candidates should click Apply button to submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development
• Contact Person : Mrs. Nguyen Thi Phuong Dung
• Email : [email protected]