SAP Expert for Strategic Program

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This job has been Expired
Full Time
  • Post Date: July 14, 2021
Job Description

• Provide pre-sales and post-sales technical information and support to customers interested in and or planning to deploy FPT’s services
• Offer technical, consultative, pre-sales support to Sales team including analyzing customer design requirements, in offering feasibility scope assessments to customer requests, and other activities as required
• Manage customer’s technical requirements –through support & engineering departments – from development phase to commercial release
• Manage the RFI/RFQ process to seek all necessary technical information internally on time and present the result to the customer in conjunction with the Key Account Manager and Offshore Development/ Solution Team (in Vietnam)
• Maintain on-going customer (technical staff)relations with active customers to encourage new development projects and appropriate updates/upgrades
• Support pre-sales software work for demos, benchmarking, high-level customer architecture design assistance and initial environment set-up
• Deliver technical presentations to customers, and represent FPT at regional trade shows and speaking engagements or in concert with our large customers
• Act as a liaison between customers and FPT’s engineering & professional service departments
• Develop, and maintain a technical knowledgebase of competitive intelligence where applicable, and may create sales tools to help present our proposal and capability
• Provide input to Marketing (incl. Product Marketing) and Sales on technical requirements to better ensure customer satisfaction
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing client sand/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (E.g quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
• Help Delivery teams (Onsite in Korea and Offshore in Vietnam) in knowledge transition.

Skill Requirements
• University or college education with a degree or diploma in Computer Science, or an equivalent program
• More than 5+ full lifecycles executed in SAP
• Proven work experience as Consultant, Technical Sale, Account Manager, Key Account Manager or relevant role
• 7+ years with Expert skills in Materials, Customers, and Vendors (SAP MM, PP, SD) modules for business process design and data conversion, management and governance.
• Advanced experience of the SAP S/4HANA Business Data Model with business process understanding, process-to-technology mapping capabilities, and full grasp of integration issues.
• Strong communication skills in English including verbal, written, presentation and interpersonal (any additional language would be ideal)
• Must be comfortable working in all technical sales media, including delivering presentations to customers from Project Development to executive and C-level
• High degree of motivation, commitment, flexibility and self-responsibility
• Passionate with technologies and Digital Transformation
• Excellent listening, negotiation and presentation abilities
• Strong knowledge and execution of continuous delivery and development practices (ASPICE, Agile, Scrum,..)
• Client-focused with the ability to influence others to achieve results
• Frequent travel may be required.