Senior Business Analyst

Full Time
  • Post Date: December 4, 2020
  • Apply Before: April 30, 2021
Job Description
  • We are looking for a senior Business Analyst to work directly with customer mainly in Thailand, and development team in another country.
  • Receive knowledge transfer/handover from customer and 3rd party service provider. Transfer knowledge back to team.
  • Lead the activities of eliciting and analyzing product goals, business requirements together with customer representatives regarding new module/features.
  • Collaborate with Solution Architect and development to propose IT solution.
  • Lead and collaborate with other Business Analyst to document the requirements, business solution and ensure knowledge transfer to development team. Manage product backlog.
  • Engages in technical discussion to support ensuring technical solution meet customer expectation.
  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaint
  • Lead and collaborate in bug filtering/prioritizing during end user test or in maintenance phase.  Work as bridge between customer team and bug fixing team.

Job Qualifications 

  • Bachelor’s Degree in Computer Science, Computer Engineering or similar.
  • At least 3 years’ experience in BA role. Experience in software development using Agile software development methodologies.
  • Experience with healthcare industry, healthcare/wellness product and system.
  • Strong communication and stakeholder management skills.
  • Experience with onsite-offshore and multi-country working environment.
  • Smart and strong analytic skills.
  • Excellent documentation/presentation skills (UML/BPML diagrams, UI/wireframe, user story, BRD, etc.)
  • Ability to work independently and with others
  • Extremely organized with strong time-management skills
  • Experience with cloud architect, APIs and mobile technology.
  • Excellent communication skills both Thai and English language.

Benefits

  • Competitive salary. Performance based award.
  • Young and dynamic working environment.
  • Continuous development of hard and soft skills through work and professional trainings.
  • Opportunity to approach newest technology trends
  • Exciting leisure: sport and art events (football club, family day…)
  • Company’s labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)

Contact

Contact Person : Ms. Nguyen Thi Thuan

Email                 : [email protected]

Website          : www.career.fpt-software.com