Senior Business Analyst

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This job has been Expired
Full Time
  • Post Date: June 10, 2021
Job Description

RESPONSIBILITIES:

  • Work with Technical Product Owner to define and drive delivery of APIs across the region
  • Understand the landscape of API requirements from external partners in the countries covered (Thailand, Singapore, Vietnam, Hong Kong)
  • Execute upon a defined roadmap of API and microservice delivery
  • Engage with stakeholders and groom user stories
  • Assist Technical Product Owner with low-level requirements gathering and documentation
  • Work with local IT teams to understand existing systems and work with these teams on ensuring the systems offer services and stored procedures needed by APIs
  • Work with business partners to understand proposed APIs and to explain the effort of different connections and integrations
  • Work with an assigned Scrum Team to provide delivery of working software that provides value to the business every 2 weeks
  • Dive deep into solutions and requirements proposed by the business and provide alternative solutions for the business to consider
  • Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process
  • Find way to optimize our way of working by offering and implementing solutions for continuous improvement

DUTIES & RESPONSIBILITIES:

1. Analysis and Solution Definition

  • Become a subject matter expert in the individual APIs you work to define and deliver, along with their contracts and corresponding integrations
  • Assist the Technical Product Owner with managing the sprints
  • Prepare and groom user stories and acceptance criteria for development teams based on discussion and negotiation with the business
  • Drive this cross-country initiative with stakeholders from across the business and IT 

2. Ensure Quality

  • Work with developers to ensure their solution design can satisfy user stories and acceptance criteria
  • Ensure acceptance criteria and any other test conditions are met before concluding a story is complete
  • Ensure that clear testing plans have been documented and executed before releasing software
  • Work with development team to ensure automated testing is baked into solutions
  • Identify and document system deficiencies and recommended solutions

3. Project Support & Change Management

  • Follow-up with and push relevant parties to ensure that work is completed on agreed-upon schedule
  • Track deliverables and resolve issues that are negatively impacting timeline of delivery
  • Ensure Agile practices are followed by development teams
  • Ensure proper communication is conducted when system changes are made by keeping relevant stakeholders informed

4. Other Duties as assigned

QUALIFICATIONS: 

  • Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or related fields
  • 4+ years of experience in IT or a Digital Product organization
  • Strong business analysis skills
  • Experience and knowledge of Scrum/Agile or Kanban methodologies
  • Experience in API development and API strategy. Major plus if have worked on and/or managed API rollout strategies previously. Especially for an Insurance company.
  • Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors
  • Excellent negotiation, analytical, and decision-making skills
  • Strong verbal and written English communication skills
  • General insurance industry background and knowledge is preferable but not required