Job Description
- Provide pre-sales and post-sales technical information and support to customers interested in and or planning to deploy FPT’s services
- Offer technical, consultative, pre-sales support to Sales team including customer design requirements assessment, in offering feasibility scope assessments to customer requests, and other activities as required
- Manage customer’s technical requirements – through support & engineering departments – from development phase to commercial release
- Manage the RFI/RFQ process to seek all necessary technical information internally on time and present the result to the customer in conjunction with the Key Account Manager and Offshore Development/ Solution Team (in Vietnam)
- Maintain on-going customer (technical staff) relations with active customers to encourage new development projects and appropriate updates/upgrades
- Support pre-sales software work for demos, benchmarking, high-level customer architecture design assistance and initial environment set-up
- Deliver technical presentations to customers, and represent FPT at regional trade shows and speaking engagements or in concert with our large customers
- Act as a liaison between customers and FPT’s engineering & professional service departments
- Develop, and maintain a technical knowledge base of competitive intelligence where applicable, and may create sales tools to help present our proposal and capability
- Provide input to Marketing (incl. Product Marketing) and Sales on technical requirements to better ensure customer satisfaction
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (E.g quarterly sales results and annual forecasts)
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Help Delivery teams (Onsite in Korea and Offshore in Vietnam) in knowledge transition
Job Qualifications
- University or college education with a degree or diploma in Computer Science, or an equivalent program
- More than 7+ full lifecycles executed in SAP
- Proven work experience as Consultant, Technical Sale, Account Manager, Key Account Manager or relevant role
- Minimum of 3 year of sales/ project experience in Global IT Outsourcing/ Offshoring
- 5+ years with Expert skills in Materials, Customers, and Vendors (SAP MM, PP, SD) modules for business process design and data conversion, management and governance.
- Advanced experience of the SAP S/4HANA Business Data Model with business process understanding, process-to-technology mapping capabilities, and full grasp of integration issues.
- Strong communication skills in English including verbal, written, presentation and interpersonal (any additional language would be ideal)
- Must be comfortable working in all technical sales media, including delivering presentations to customers from Project Development to executive and C-level
- High degree of motivation, commitment, flexibility and self-responsibility
- Passionate with technologies and Digital Transformation
- Excellent listening, negotiation and presentation abilities
- Strong knowledge and execution of continuous delivery and development practices (Agile, Scrum, …)
- Client-focused with the ability to influence others to achieve results
- Frequent travel may be required
Benefits
- Work with world class customers in Korea on impactful projects
- Global company culture
- Compensation package is as competitive as local Korean companies.
- Retirement pays.
- Bonus, Insurance and health care programe
- Summer refresh leave every year
- Support IT/foreign language certificate/ training fee
Contact
Interested candidates should click Apply button to submit a completed Curriculum Vitae/ Resume and Cover Letter to: Recruitment Department – FPT Software Workforce Development
• Email : [email protected]