Subject Matter Expert (Telecommunications)

Application deadline date has been passed for this Job.
This job has been Expired
Full Time
  • Post Date: March 12, 2021
Job Description

TCS  is looking for a Subject Matter Expert with extensive experience in the telecommunications market (Telco companies and/or service provider companies that work hand in hand with large Telcos). The SME role will be focused in helping clients identify clear areas in which the TCS solution can provide value add to their current activities as well as assist our product teams in developing a scalable product for this industry.

The SME is part of the Pre-Sales process, assisting the revenue team in identifying opportunity areas while analyzing client current processes. Also, the role will assist as a consultant for the development of new solutions catered to the specific needs of each client, and finally, work together with the Customer Success Manager in providing insight into KPI performance within client and industry standards.

Key Responsibilities:  

•   Provide input to the different client processes to include industry best practices and optimizations.

•   Insight into field service operations within the telco industry for the effective development and implementation of new solutions.

•   Assist in identifying Key KPIs for the client´s business and overall project.

•   Study client data and industry best practices to provide added value for new areas of improvement.

Job Qualification

Must to Have:

• Fluently: English

• Minimum 8 years of expertise in the telecommunications industry.

• Telecommunications expertise, including wired/wireless communication, radio frequency (RF), digital signal processing, computer networks, cloud and data processing, cybersecurity, antennas, fiber optics, integrated circuits, encryption and coding, and network engineering products and services.

• Knowledge of telecom infrastructure and technology and other relevant emerging technologies and ability to explain technologies to a non-technical audience.

• Technical aptitudes and ability to learn new software programs

• Strong analytics skills, problem solving and conceptual thinking.

• Able to identify, analyze and address problems to resolve issues with minimal negative impact and risk to the organization.

• Strong presentation skills.

• Strong team player as well as individual contributor

Nice to Have:

• Korean

• Experience working in a start-up or entrepreneurial environment is highly desirable.

• Experience in software development

• Experience working with international teams

• Masters and or PhD in a relevant subject area is desirable.



We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
If you’re excited by the prospect of marketing ground-breaking innovations to a global audience, this is your opportunity to develop with FPT Software.

• Competitive salary

• “FPT care” health insurance provided by AON and is exclusive for FPT employees

• Company shuttle buses provide convenient way of transportation for all employees.

• Annual Summer Vacation: follows company’s policy and starts from May every year

• International, dynamic, friendly working environment

• Annual leave, working conditions follow Vietnam labor laws

• Other allowances: lunch allowance, working on-site allowance, etc.

• F-ville/ F-town Campus provides many facilities for FPT employees such as football ground, basketball & volleyball, gym room, Coffee Shop, etc.

Interested candidates should submit a completed Curriculum Vitae/ Resume and Cover Letter to:
FPT Software – Recruitment Department
Contact Person : Ms. Pham Thi Huyen Nga
Email : [email protected]
Website :